Privacy Policy

Last updated: October 15, 2026

mydomains.cloud ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our domain management and DNS services.

Information We Collect

We collect information you provide directly, such as name, email address, mobile phone number (if you turn on text message notifications), billing details, and domain registration data required by ICANN and registrars. We also collect usage data, logs, and cookies to improve our services and security.

How We Use Your Information

We use your information to provide and improve our services, process transactions, send important account notifications, respond to support requests, and comply with legal obligations. We do not sell your personal information to third parties.

SMS / Text Messaging

If you turn on text message notifications, we collect the mobile phone number you provide and use it only to send the domain expiry reminders and account notifications you asked for. Your mobile number is stored with your account and is shared only with our SMS and voice delivery provider, Vonage, so it can deliver those messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except the aggregators and providers that deliver our text messages.

You can stop text messages at any time by replying STOP or by turning off text notifications in your account's notification settings. See our Terms of Service for full SMS terms.

Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security assessments.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain data to comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal data. You can manage your preferences in your account settings or contact us to exercise these rights.

Cookies

We use essential cookies for authentication and session management. We may use analytics cookies to understand how our services are used. You can control cookie preferences in your browser settings.

Changes

We may update this policy from time to time. We will notify you of material changes via email or a notice on our website. Continued use of our services after changes constitutes acceptance.